There’s a semi “new” trend emerging in the telecommunications industry, and it’s the adaptation of IT-like offerings for current and new customers. These offerings can range in scope from basic services like storage to a full-fledged services model, or “managed services.”
When it comes to unifying a network management system (NMS), does less really equal more? This topic has re-emerged since the market downturn, which – as we all know at this point – has led telcos to look for any opportunity to save costs, either capex, opex or both.
In my role within ECI’s Americas region, I get to speak with a lot of operators. Something that’s become very clear to me is this: there’s an especially positive environment for wholesale wireless backhaul in North America.
Years ago, there was a terrific arcade game called “Space Invaders.”
Besides trying to explain to my husband where I was going (“You are going on a roadshow to talk about Wally’s WHAT????”), everything else fell into place when we launched our wireless backhaul solution on July 14th. If you missed it, on that day ECI launched a comprehensive, highly integrated solution for wireless backhaul networks. To do so, the team and I traveled throughout the U.S., London and Asia Pacific to talk to the media (press and analysts) about what we are trying to accomplish with it.
With so much hype surrounding technology, we tend to forget the human beings behind the revenue projections, service offerings and network operations. At the end of the day, even with sophisticated machine-to-machine protocols and point-and-click provisioning, human beings are the ones who ultimately develop and implement the protocols, click the mouse and replace faulty hardware.